Cancellation of Re-Write Examinations

• If the minimum required number of students is not met, SAIW Certification retains the right to cancel a scheduled re-write exam on short notice.
• Candidates will be duly informed of this cancellation at least two weeks prior to the re-write exam date.
• Alternate arrangements will be made to accommodate affected candidates in the next available re-write exam.
• Should the proposed alternative not be suitable for the student/applicant, a full reimbursement of the re-write exam fee will be issued.
• Please note that personal expenses such as accommodation and travel costs cannot be claimed.

Less than 15 Days’ Notice

If a candidate cancels their re-write exam booking less than 15 (fifteen) days prior to the exam date, a cancellation charge, equivalent to 10% of the full re-write exam cost, will be applicable.

15 Days or More Notice

If a candidate cancels their re-write exam booking 15 (fifteen) days or more prior to the exam date, a charge a 4% administration fee (plus VAT) based on the re-write exam fee. The remaining balance of the fee will be refunded to the applicant. It is important to note that only the balance of the re-write exam fee will be reimbursed; personal expenses related to accommodation and travel cannot be claimed.

Unattendance due to medical or work reasons

If an examination cannot be attended due to medial reasons or work reasons, a doctors’ sick note or a letter from the work supervisor, respectively, needs to be provided. In this case a postponement will be accepted with no cancellation charges applied.